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Managing conflict is a vital asset for any high performing leader in today's competetive business environment. IMD Professor Dr. George Kohlrieser, drawing on his unique experience as a hostage negotiator, will be leading a dynamic and interactive event to demonstrate how openly facing conflict allows us to raise the most difficult leadership challenges, such as handling conflicts and dilemmas, emotional stress and uncertainty.

In this 120minutenHR Shortworkshop, participants were able to experience how certain techniques and psychological insights are used in hostage negotiation, which can be applied successfully to any personal or business relationship. George Kohlrieser outlined the key factors how anyone can remove the blocks for resolving tough problems. He illustrated how business leaders and managers can develop the skills they need to engage in productive dialogue and to create trust and a positive mind-set in their companies. This is a fundamental challenge for leaders who desire to create highly engaged workforces focused on achieving high performance.

The concepts George Kohlrieser will be using are based on his recent book "Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance.